At Smart Camera Centre, we are committed to protecting the privacy and security of our users’ personal and sensitive information. This privacy policy outlines how we collect, use, and safeguard the data of users interacting with our website and mobile app. Please read this document carefully to understand our practices.
1. Entity Reference
This Privacy Policy applies to the Smart Camera Centre app, developed and operated by Ajay Tirupati.
2. Data We Collect
We may collect the following types of personal and sensitive user data:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Processed securely through our payment partner . We do not store credit/debit card details on our servers.
- Device Information: IP address, device type, operating system, and app usage data.
- Cookies and Tracking Data: To improve user experience and analyze app performance.
3. How We Use Your Data
We collect and use data to:
- Process and fulfill orders.
- Provide customer support and communicate with users.
- Send promotional emails to subscribers (with the user’s consent).
- Improve app functionality and user experience.
- Comply with legal obligations and resolve disputes.
4. How We Share Your Data
We may share user data with third parties only under the following circumstances:
- Payment Processing: Our Payment Gateway Partner handles all payment transactions securely.
- Parcel Services: Address information is shared with shipping providers to deliver orders.
- Legal Compliance: To comply with legal requirements, such as court orders or regulatory mandates.
We do not sell or rent user data to third parties for marketing purposes.
5. Data Security
We take appropriate security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. Measures include:
- Encrypted payment transactions.
- Secure servers and data storage.
- Regular security audits and updates.
6. Data Retention and Deletion
- Retention: We retain user data as long as it is necessary for providing services, fulfilling legal obligations, or resolving disputes.
- Deletion: Users can request data deletion by contacting us at smartdhukhan@gmail.com.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance app functionality.
- Analyze user behavior to improve services.
Users can manage cookie preferences through their device settings.
8. Children’s Privacy
Our app is not intended for users under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us, and we will delete it immediately.
9. Your Rights
Users have the following rights regarding their data:
- Access and review personal data.
- Correct inaccurate or incomplete data.
- Withdraw consent for promotional communications.
- Request data deletion.
To exercise these rights, contact us at smartdhukhan@gmail.com.
10. Contact Us
If you have questions about this Privacy Policy or concerns about your data, please contact us:
- Email: smartdhukhan@gmail.com
- Phone: 9493980824
- Address: Smart Camera Centre, NTR Circle, Kadapa, 516001, Andhra Pradesh, India
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Effective Date: January 9, 2025